Guest Directory

Dear Guest,

We are glad to welcome you at our hotel and we will do our best to make your stay as pleasant as possible.The following information shall help you familiarize yourself with all of our facilities.

In case you have any additional requests or wishes, please do not hesitate to contact our personnel for assistance.

The Hotel Director, the Management and the Hotel Team wish you a pleasant stay!
 
 

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ACCENT HOTELS
Accent Hotels, as one of the youngest and most dynamically developing hotel chain, provides for the management of numerous hotels in Hungary and abroad. Our Holiday Hotel Csopak is also managed by this chain. We are pleased to welcome you in our establishment.
Accent Hotel’s website: www.accenthotels.com 


ADAPTER
In case you need an electrical adapter, mobile phone charger, please contact Reception.


ARRIVAL, DEPARTURE
On the day of arrival your room is available from 3.00 p.m. If you arrive earlier, we cannot guarantee that your room is available, but our staff will do their outmost to hand over the room as soon as possible. If you are planning to arrive earlier than the official check-in time, please inform the hotel reservation staff in advance.
On the day of departure please vacate the room latest by 10.00 a.m. If you require late check-out, please contact reception. If the hotel occupancy rate is high, a surcharge may be applied for late check-out.


BABY SERVICES
Cribs and high chairs are available upon request, please contact the reception.


BANK, ATM
The closest ATM is located around a 20 minutes walk from our hotel. OTP Bank - 8229 Csopak Petőfi Sándor u. 2. 
The closest bank is located in Balatonfüred. OTP Bank, 8230 Balatonfüred, Petőfi Sándor utca 8. 


BEACH TICKETS
We provide the entry ticket to one of the most beautiful beaches of Balaton, the well equipped, family friendly, safe, sandy beach of Csopak. (Valid also on the arrival or on departure day.) 


BOOKINGS
If you wish to book a room for your upcoming stay, please contact our staff at the Reception.
For the most favourable rates and offers visit the official website of Holiday Hotel Csopak: www.holidaycsopak.accenthotels.com 


BREAKFAST
Start your day with a wealthy buffet breakfast from 7.30 a.m. until 10.00 a.m.


CHARGES TO YOUR ROOM 
Consumption in the lobby bar and purchases in our gift shop can be charged to your room. Prior to your departure you are kindly requested to sign the confirmation of the charges. The hotel can pre-authorize the guest’s credit card for any charges incurred during the hotel stay. You can also pay the charges before your depurtare day during dinner time to avoid waiting in the queue.


CHECK-IN / CHECK-OUT
On the day of arrival we have your room prepared for you as of 3.00 p.m. If you arrive before the appointed time, it is possible that your room will not be ready yet. In other case you will be able to occupy your room as soon as it is ready. If you wish to arrive early, please let us know while making the reservation. On the day of departure we kindly ask you to vacate your room until 10.00 a.m. If you require a late check-out, please contact our Front Desk in advance. Furthermore, if the occupancy of the hotel requires, a late check-out fee might be charged. 


CREDIT CARDS
We accept the following credit cards: Maestro, MasterCard, Visa, Visa Electron, American Express.


DAILY CLEANING
There is no daily cleaning in our hotel. If needed, you can require daily cleaning at the reception until 10:00 AM.


DINNER
Buffet dinner is served in our restaurant in two turns: from 18:00 to 19:30 and from 19:30 to 21:00.


DRINK BAR
We serve different alcoholic/non-alcoholic beverages every day of the week in our Drink Bar from 7.00 a.m. to 10.00. p.m. 


DRINKING WATER
The tap water is drinkable, however you can buy bottled still and sparkling water at the Drink Bar.


ELECTRICITY AND VOLTAGE
The voltage at the hotel is 220 V, please contact reception in case an adaptor or transformer is needed.


EMERGENCY CALLS
Reception: +36 70 371 6406
General emergency line: 112
Police: 107
Ambulance: 104
Disaster management services: 105


EXTRA BLANKET
If you need an extra blanket please contact the reception.


FIRST AID
Our receptionists will assist in giving first aid. Receptionist shall not give out any medication.


FITNESS ROOM
Our hotel has a fitness room at „A” building ont he second floor. Opening hours: 8 a.m. to 8 p.m.


GAS STATION
The nearest gas stations can be found in Balatonfüred: Shell - Széchenyi István u.
If you need help with the directions, do not hesitate to contact our reception.


GROUPS
If you arrive as member of a group, prior to your departure please settle your individual bill at the reception.


HAIRDRYER
Hairdryers can be requested at the reception.


HOTEL INFORMATION
Name: Holiday Hotel Csopak
Address: 8229 Csopak, Szépkilátó utca 38.
Phone number: + 36 70 371 6406
Email address: info@holidayhotelbalaton.hu 


INFORMATION BROCHURES
Please contact reception for a wide range of information brochures, which are available free of charge.


INTERNET
In our guest rooms and in the communal areas broadband wireless internet services are provided to our hotel guests free of charge. 


KEY
Upon your departure please submit your room key at reception.


LOST AND FOUND ITEMS 
Please contact reception regarding any items found. Except for perishable goods, we store any items found for a period of six months free of charge. We are pleased to forward you any lost and found items, upon the reimbursement of the postal charges in advance. 


LOST ITEMS
Please inform reception.


MAINTENANCE
If you detect any defects with regards to any equipment located in your room, please contact reception. 


MEDICAL ASSISTANCE
Please, contact our reception.


MONEY EXCHANGE
EUR cash payment at the reception is accepted, however money exchange in the hotel is not possible.


NON-SMOKING ROOM
All rooms and premises of the hotel are non-smoking. We kindly respect you to take this into consideration and comply with this provision. Otherwise you will be obliged to pay a compensation amount. 

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PARKING
Our guests can park in the unguarded parking area situated next to the hotel.


PAYMENT
Payments can be made in the currency of Euro or Hungarian Forint. If you intend to pay via credit card, we accept the following bank card types: American Express, Eurocard/Mastercard, Maestro, Visa, Visa Electron.


PETS
Our hotel welcomes your pets. A surcharge will be applied.


PHARMACY
The closest pharmacy is located approximately 15-minutes-walk away from our hotel. Mandulavirág Gyógyszertár - Csopak, Kossuth Lajos utca 28. For more information, Please contact our staff at the Reception. 


POST OFFICE
The nearest post office is 20 minutes away from the Hotel by walk. Address: Csopak, Kossuth Lajos utca 73.


PRESERVATION OF VALUES
Preservation of values is provided in the safe at reception.


RECEPTION
Reception is at your disposal 24/7 in person or via phone: + 36 70 371 6406.


SECURITY MEASURES 
Please lock the door when you leave the room and when you go to sleep.


SMOKING
Smoking is strictly prohibited within the entire territory of the hotel and also ont he balconies. Smoking is allowed 5 metres from the entrance area of the hotel. 


SPECIAL DIET
If you have special dietary requirements regarding breakfast, please indicate such requests every day to reception and our staff will assist you further.


TAXI, TRANSFER
If you require taxi or transfer services, please contact reception for more information.


TIME ZONE
Hungary is located in the Central European time zone, which is 1 hour ahead of the universal time coordinated (UTC+1). Please contact reception for information about the current local time.


TIPS
In Hungary, in absence of a uniform regulation in place, the hotel and restaurant prices are exclusive of service charges. If you are satisfied with the level of the services, tips are always welcome. The generally accepted tip is around 10 to 15 percent of the total invoice amount.


WAKE UP CALL
You can request a wake up call at the reception.


WIFI
In our guest rooms and in the communal areas broadband wireless internet services are provided to our hotel guests free of charge. For more information contact reception.
Wifi network: holidayguest
Wifi password: 20holiday15

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